Our goal is to provide a service that will make a real difference in someone’s life. “Making a difference” is almost a cliché but it is the driving force behind everything that we do: Offering employment and education opportunities to those in the communities we serve, striving to provide the highest quality of care services and customer service possible, and meeting the care needs of all ages from companionship to high-tech nursing. There is nothing more rewarding than knowing you’ve made someone else’s life easier, more comfortable and safer, even if in the last days or weeks.
Superior care with compassion in the most affordable way is the PEAK difference. We are PEAK.
We are PROFESSIONAL
- PEAK’s services are performed by PCA’s, CNA’s, LPN’s or RN’s depending on level of care
- All care is under the direction of Peak’s supervising Registered Nurse
- A Registered Nurse is available 24 hours for emergencies
- 24 hour on call availability by Peak Staff for emergency needs
- All care providers are Peak employees protecting patients from any responsibility or liability
- Peak care providers read, write and speak English
- Have passed extensive background checks and have current certifications
- Are subject to random drug testing, finger printed, and are individually bonded and insured
- Are CPR certified and undergo annual TB testing and physical examinations
- Attend ongoing education and training sessions
- Meets State of Illinois licensing requirements for background checks, supervision, documentation, training and consumer education
We are EXPERIENCED
One of the area’s first health service agencies. Currently serving 14 Northern Illinois counties- Over 30 years of providing professional compassionate quality care and service
- Staff are hospital, nursing home or private duty experienced
- Able to perform simple care to high tech nursing…for all ages in home or facility
- Staff skills and experience are carefully matched to patient needs
We are AFFORDABLE
- Free consultation visit offered “same day” or by appointment day evening or weekend
- Nursing assessment and regular follow up visits at no additional cost
- Many care options from a single hour to 24 hours a day
- No obligation for number of hours or required minimum number of visits
- Simple and quick to start or end service: 24 hours or sooner to start, 48 hour cancellation policy
- Schedules can be changed at any time to maintain appropriate assistance at lowest cost
- Cost cutting options and suggestions offered whenever possible
- Flexible deposit requirements and billing schedule
We are KNOWLEDGEABLE
- Consultation visit determines patient needs, abilities, restrictions, special circumstances, care goals and starting schedule
- Registered Nurse’s medical assessment within 24 hours of admission
- Nurse/Physician Care Plan of treatment that determines care duties and expected outcomes
- Regular follow-up reporting to Physicians with Care plan updated as needed
- A team approach to help patients reach the “peak” in overall quality of life, whatever stage of life they are in, in their own surroundings – home or facility
- Consistently exceeds expectations for care and customer service
- Able to access other services through an extensive referral network